The 4 most often missed gamification opportunities within training

Enhance training with gamified big hitters.

 

The emergence of online learning (eLearning and EdTech) plus more traditional workshop training continues to include gamification elements to improve the learning experience. These positive steps and improvements provide swift gains, yet we see a lot of gamification “money” being left on the table. Here we highlight some of the most often overlooked areas that training can generate even more improvement utilizing core gamified elements.

Skills vs behavior and attitudes.

For obvious reasons most training conducted within organizations is skills focused. This makes it easier to measure on ROI, justify the project business case and provide easier to measure step gains. Yet gamification also is highly effective at behavior change. This may leave some direct skill gaps in the short term yet offers a longer-term mind set shift to help adapt to change and improve self-development and willingness to experiment and seek new skills.

Unique people with a common narrative and story

Each employee is at a unique phase in their own career, integration within a business or job role. Personalization sown together with a common narrative and story line. So, how a personal career goal matches partially to the company desire for growth or matching a different personal goal of environmental activism aligns with the business mission to reduce CO2. These extra elements improve employee engagement, loyalty and curiosity to learn.

Continual Feedback

Much learning is tested at the end of a module or end of day quiz. Using gamification strategies, the speed and rate of learning feedback become closer to real time to ensure corrective behavior and learning occurs.

Ongoing vs unique skill acquisition

The more we do something the faster we establish habits, skills and potential for insights on how to improve. So, if your training provides a single event then it is likely the skill retention rate will reduce over time. If this is replaced with a “level up” approach and leadership score board culture there is more potential to establish best practice and mentors to retain the newly acquired skills and allow them to spread across the organization.

Summary thoughts.

Establishing training across an organization is a great investment and positive message to it’s staff. When this action is then adapted with gamification, we find some strategies risk being misunderstood due to gamification design. Yet, considering a positive training program and even adopting good gamification elements there still remains and opportunity as we have highlighted here to raise even further the rate of return and value of return for both the organizations and participants of the training.